Privacy Policy

1. Information We Collect

• Contact details: name, phone number, email.
• Machine or service requests: type, quantity, and farm details.
• Payment information (processed securely via our payment providers).
• Usage data: IP address, browser info, and pages visited to improve our services.

2. How We Use Your Information

We use your data to manage inquiries, process orders, communicate updates, and improve our agricultural solutions. Aggregated data may be used for analytics and business insights.

3. Sharing with Third Parties

Al-Fateh does not sell personal data. We may share information with:

• Payment providers for secure transactions.
• Logistics partners for delivery and service fulfillment.
• Authorities if legally required or for safety/fraud investigations.

4. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Aggregated or anonymized analytics data may be kept longer.

5. Security

Al-Fateh implements robust technical and organizational measures to protect your information. While we strive for maximum security, no online transmission is entirely risk-free.

6. Your Rights

You can request access, correction, or deletion of your data. Contact us at info@alfateh.com or call +92 42 99031000.

7. Cookies & Tracking

We use cookies and similar tools to enhance your browsing experience and collect analytics. You can manage your cookie preferences through your browser settings.

8. Policy Updates

We may update this policy periodically. Updates will be posted here, with the last revision date noted. Significant changes will be communicated to users when possible.

Contact

For any questions about privacy, email info@alfateh.com or call +92 42 99031000.

Last updated: November 24, 2025